Terms of Service

These Terms of Service govern your access to and use of NekoCush and your purchase of products through nekocush.shop.

Throughout these Terms, the terms “we,” “us,” and “our” refer to NekoCush.

By visiting our website, placing an order, or otherwise using our services, you agree to these Terms of Service and any additional policies referenced on our website.

1. Online Store Terms

By using this website, you represent that you have reached the age of majority in your jurisdiction or that you have permission from a parent or legal guardian where required.

You may not use our products, website, or services for unlawful or unauthorized purposes.

You must not attempt to interfere with the security, operation, or functionality of our website.

2. Products and Services

NekoCush specializes in anime decorative pillow covers, plush cushion covers, and related decorative products.

We make reasonable efforts to display product photographs, descriptions, colors, measurements, and other information accurately.

However, colors and visual appearance may vary depending on your screen, device settings, lighting conditions, manufacturing variations, and other factors.

We reserve the right to modify or discontinue products where reasonably necessary.

3. Pricing

Product prices are displayed on our website and may change from time to time.

The price applicable to your purchase will normally be the price displayed when your order is submitted, subject to correction of obvious pricing or technical errors.

Discounts, promotional offers, and promotional codes may be subject to separate conditions and expiration dates.

4. Orders

Submitting an order does not necessarily mean that it has been accepted.

We reserve the right to reject or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment problems, incorrect pricing, product unavailability, or inaccurate customer information.

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.

5. Billing and Account Information

You agree to provide current, complete, and accurate billing, shipping, and contact information when making a purchase.

You are responsible for reviewing your order information before completing checkout.

6. Shipping

NekoCush provides free worldwide shipping.

Our standard estimated delivery timeframe is 7–10 days. Delivery estimates are not absolute guarantees and may be affected by circumstances outside our reasonable control, including customs processing, carrier disruptions, weather, public holidays, or incorrect delivery information.

Additional information is available in our Shipping Policy.

7. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery under our Return & Refund Policy.

Please review that policy before initiating a return.

8. Intellectual Property

The website, including its original text, branding, graphics, layout, and other store-created content, may be protected by applicable intellectual property laws.

Nothing in these Terms grants users permission to reproduce, distribute, modify, or commercially exploit our protected website content without authorization.

Third-party names, characters, artwork, trademarks, or other intellectual property appearing in connection with particular products remain the property of their respective rights holders where applicable.

9. Prohibited Uses

You may not use our website:

• For unlawful purposes;

• To violate applicable laws or regulations;

• To infringe intellectual property rights;

• To transmit malicious software or harmful code;

• To collect information about other users without authorization;

• To interfere with website security; or

• To engage in fraudulent or deceptive activity.

10. Third-Party Services

Our store may use third-party providers to facilitate payments, shipping, analytics, website functionality, or other services.

Your interaction with certain third-party services may also be governed by the terms and policies of those providers.

11. Disclaimer

We make reasonable efforts to maintain accurate and reliable website information. However, except where prohibited by law, we do not guarantee that the website will always operate without interruptions or errors.

Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.

12. Limitation of Liability

To the maximum extent permitted by applicable law, NekoCush will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may lawfully be limited.

Nothing in this section limits liability that cannot legally be limited or excluded.

13. Changes to These Terms

We may revise these Terms of Service from time to time to reflect changes in our business, services, website, or applicable requirements.

The version posted on our website will be the current version.

14. Contact Information

Questions regarding these Terms may be sent to:

NekoCush
300 Washington Avenue
Covington, KY 41011
United States

Email: support@nekocush.shop
Phone: +1 631-650-0803